10,000+ Indian businesses are automating WhatsApp. Three platforms dominate: AiSensy, Interakt, and Wati. All offer WhatsApp Business API, automation, and team inboxes — but the differences matter for your use case and budget.
| Feature | AiSensy | Interakt | Wati |
|---|---|---|---|
| Free Tier | Yes — 1,000 conversations/mo | 14-day trial only | 7-day trial only |
| Starting Price | Free / ₹999/mo paid | ₹999/mo | ₹2,499/mo |
| WhatsApp API Approval | 24-48 hrs | 24-48 hrs | 2-3 days |
| Broadcast Campaigns | Yes — all plans | Yes | Yes |
| Team Inbox (Shared) | Yes — from ₹1,999 | Yes | Yes — best in class |
| No-Code Chat Bot | Yes | Yes — best builder | Yes |
| Shopify Integration | Yes | Native — best | Yes |
| WooCommerce Integration | Yes | Native | Yes (via Zapier) |
| WhatsApp Payments | Yes | Yes — native | Limited |
| AI / Sarvam AI Integration | Best documented | Good | Via API |
| Make.com / n8n Integration | Yes — native | Yes | Yes |
| Indian Founder / Data | Yes — India-based | Yes — India-based | Singapore-based |
| Best for | Starting out, high volume, broadcast-first | D2C brands, Shopify, payments | Mid-market teams, CRM focus |
AiSensy powers 10,000+ Indian businesses and offers the most generous free tier of any BSP: 1,000 service conversations per month at no cost. Best-in-class Make.com and n8n integration documentation makes it the easiest to connect with Sarvam AI for automated support bots.
Built specifically for Indian D2C e-commerce. Interakt's Shopify and WooCommerce integrations are native and deep — abandoned cart recovery, order confirmations, and COD verification all work out of the box. WhatsApp Payments integration means customers can pay without leaving the chat.
Wati has the most mature team inbox and CRM-like features — contact tagging, conversation assignment, agent performance tracking, and CSAT surveys. If you have a support team of 5+ people handling WhatsApp conversations, Wati's collaboration tools are noticeably better than AiSensy and Interakt.